Terms of Service

Stream Brothers is a brand of Primcast LLC, which provides every Stream Brothers service under its Terms of Service. That document applies to Stream Brothers customers as written.

Questions about it: support@streambrothers.com.

Free accounts and free services

Last updated: October 11, 2026.

Section 15 of the Primcast Terms of Service covers free accounts and free services, and applies to every Stream Brothers free account. Here it is, worded for Stream Brothers; section numbers are those of the Primcast Terms of Service. If this copy and section 15 ever differ, section 15 prevails.

15.1 What this section covers

A "Free Service" is any account, plan, tier, trial, feature or service that Stream Brothers provides without charge or at a price of zero, on its own or alongside a paid service, including free radio stations, free streaming, free web hosting, free monitoring and alerts, free trials and promotional periods while no fee is charged for them, and any service described as free. A "Free Account" is an account, or the part of an account, that holds Free Services. A resource or feature included in the price of a paid plan (such as its bandwidth, IP addresses or storage) is part of that paid plan, not a Free Service, unless it is offered separately at no charge; this section does not reduce what the Terms of Service give a paid service, even in an account that also holds a Free Service. The Terms of Service apply to Free Services and to the people who use them, whether or not they have purchased anything, as they apply to paid services, except as this section provides. Stream Brothers is a brand under which Primcast LLC provides services under the Terms of Service, and in this section "Stream Brothers" means Primcast LLC acting under that brand. Where this section and another provision of the Terms of Service, a plan description, product page, offer, advertisement, email, chat or any other communication say different things about a Free Service, this section prevails.

15.2 Provided as is, as a courtesy

Free Services are provided as a courtesy, "as is" and "as available", with no service level, uptime or availability commitment, support obligation, response time or service credit. Any service level agreement, uptime guarantee or support plan Stream Brothers offers applies only to paid services. If Stream Brothers helps with a Free Service, it does not have to do so again.

15.3 Changes, suspension and termination at any time

Stream Brothers may, at any time, at its sole discretion, with or without notice, and for any reason or no reason:

• change, limit, reduce or remove any feature, limit, quota, bitrate, number of listeners or viewers, storage, bandwidth, number of connections, retention period or availability of a Free Service;
• move a Free Service to other servers, IP addresses, hostnames, ports, locations, software or platforms, even where this changes the addresses your listeners, viewers or users connect to;
• suspend or interrupt a Free Service, in whole or in part;
• stop offering a Free Service, or a kind of Free Service, to everyone or to you;
• terminate a Free Account or a Free Service and delete its content, settings, logs, statistics and other data, without keeping a copy.

The five (5) business days' notice of section 9.1 does not apply to a Free Service. A notice Stream Brothers gives once does not oblige it to give one again. A change Stream Brothers makes to a Free Service under this section is not an update of the Terms of Service, and section 11 does not apply to it.

15.4 Limits are enforced automatically

The limits of a Free Service (for example its maximum bitrate, number of simultaneous listeners or viewers, storage, bandwidth or number of connections) may be enforced automatically and without warning. A stream, upload, connection or request that exceeds a limit may be refused, throttled, disconnected or interrupted. Repeated or deliberate attempts to exceed or get around a limit may lead to suspension or termination under this section and section 3.

15.5 Conditions for keeping a Free Account

Stream Brothers may require, as a condition of keeping or continuing to use a Free Account, that you verify your identity, email address, phone number or payment method; that you keep the account active, by signing in, streaming or otherwise using it within a period Stream Brothers sets (an inactive Free Account may be suspended or terminated); that you accept the current version of the Terms of Service; that you upgrade to a paid plan; or that you meet any other condition Stream Brothers publishes for the Free Service. Stream Brothers may limit the number of Free Accounts per person, household, organization, payment method or IP address, and may suspend or terminate Free Accounts it reasonably believes were opened to get around a limit.

15.6 No liability, refunds, credits or compensation

To the maximum extent permitted by law, Stream Brothers is not liable to you or to anyone else for any loss or damage arising from or related to a Free Service, or from any change, limit, interruption, disconnection, move, suspension, termination or deletion under this section, including loss of listeners, viewers or audience, rankings or directory listings, revenue, profits, advertising or sponsorship income, data, content, recordings, settings, goodwill or business, and the cost of replacement services. Stream Brothers disclaims all warranties for Free Services, express or implied, as section 5 provides, including non-infringement. Where the law does not allow liability to be excluded entirely, section 6 limits it, and since no fees are paid for a Free Service, Stream Brothers's total liability for all claims relating to Free Services is the lowest amount the law allows. No refund, credit, service credit, compensation or other remedy is owed for a Free Service or for anything this section allows, and the Refund Policy does not apply to Free Services. Nothing in this section limits liability that the law does not allow to be limited, or takes away a right the law gives a consumer that cannot be set aside by agreement.

15.7 Paid plans and your backups

Upgrading to a paid plan is the way to get guaranteed limits and resources, and the service levels and support that come with that plan. You are solely responsible for keeping your own current backups, outside the Free Service, of everything you store, stream, upload or configure on it, including media, playlists, recordings, websites, databases, email and settings. Stream Brothers does not have to back up, keep, restore or export the content or data of a Free Service, before or after it is changed, suspended or terminated.

15.8 Existing and future free accounts

This section applies to every Free Service and Free Account, including those opened before it was published: to an account opened after it was published, from sign-up; to an account opened before, as section 11 provides. Continued use of a Free Service after this section applies to you means that you accept it.

15.9 Severability and survival

If any part of this section is found unenforceable for a particular person, place or Free Service, it is enforced to the maximum extent the law allows, and the rest of this section and of the Terms of Service stays in effect. Sections 15.6 and 15.7, and sections 4, 5, 6 and 10, survive the change, suspension or termination of a Free Service, the closing of a Free Account and the end of the Terms of Service.