Domain Registration Agreement

Version sb-2026-11-11, in effect from November 11, 2026.

1. This agreement and how you accept it

1.1 This Domain Registration Agreement (the "Agreement") applies whenever you search for, register, transfer in, renew, restore, change or manage a domain name through Stream Brothers, whether on its own or together with another service such as web hosting. Stream Brothers is a brand of the companies named in section 2 ("we", "us", "our"). "You" means the person or organization that places the order or holds the account, and anyone who acts for them with their authority.

1.2 This Agreement adds to the Terms of Service, the Privacy Policy and the Refund Policy, which also apply. Where they and this Agreement differ about a domain name, this Agreement governs. The rules of the registrar and the registry described in section 3 also apply, and where one of them requires something of you that this Agreement does not mention, that requirement applies too.

1.3 You accept this Agreement by ticking the box on the order page before you pay, or by using a domain service after it was published. The version you accept is recorded with the date, time, the names ordered and the address the order came from. It then applies to each renewal of those names and to every change you make to them.

1.4 You confirm that you are at least 18 years old and able to enter into a binding contract, and that if you act for an organization you have the authority to bind it. You confirm that neither you nor the person you register a name for is subject to sanctions that forbid us or the registrar to deal with you, and that you will not use a domain name in breach of sanctions or export laws.

2. Who you contract with

2.1 Who your contract is with depends on the extension:

• Primcast LLC, a New York limited liability company, 34-18 Northern Blvd #408, Long Island City, NY 11101, United States, for every extension except .ro. These names are invoiced in US dollars.
• Primcast Europe SRL, Str. Dimitrie Pompeiu nr. 8, HPP, ground floor, Sector 2, Bucharest, Romania (Trade Register J40/11011/2016, tax code CUI 36436303), for .ro names. These names are invoiced in euros.

2.2 The invoice for your order names the company you contract with. One order may contain names of both kinds; each name is then contracted by the company that matches its extension, and the two contracts are separate.

3. What we do, and the registrars and registries we use

3.1 We are not a domain name registrar or a registry. We are a reseller: we order, renew, transfer and manage domain names for you through accredited registrars and registries, and we are your first point of contact for them.

• Namecheap, Inc., an ICANN-accredited registrar, registers every extension except .ro. Its Registration Agreement and the registry's rules for each extension apply to these names, and by ordering one you agree to them. Domain names that were registered through Stream Brothers before November 11, 2026 also remain at Namecheap, under the same terms.
• ROTLD, the registry for .ro, registers .ro names under its registration rules, which you accept when you order a .ro name.

3.2 Each registry sets the rules for its own extensions, including who may hold a name, how long it is registered for and how disputes are decided. Those rules apply to your name and may change; we are bound by them as you are. For generic extensions such as .com, ICANN's Registrant Benefits and Responsibilities and Registrant Educational Information describe your rights and duties.

3.3 The registrar and the registry are entitled to rely on the promises you make in this Agreement and may enforce sections 5, 9, 10 and 13 directly against you.

4. Who holds the domain name

4.1 We register each name in the name of the registrant you give us at the order: you, or the person or organization you order it for. The registrar and the registry record that identity as the name's holder, and the name is that holder's to use, point, renew, move to another provider or let lapse, as this Agreement describes. We do not hold your names for ourselves.

4.2 If you register a name for someone else, you confirm that they agreed to be its holder and to the terms of this Agreement, and you remain responsible to us for the name together with them.

4.3 If you let someone else use a name registered to you, you stay its registrant and remain responsible for how it is used. If a third party shows reasonable evidence that the name's use harms them, you are liable for that harm unless you promptly tell us, and them if they ask, who the user is and how to reach them.

4.4 A .ro name is filed by ROTLD under the holder's identity as you enter it. The holder's name and identification can usually be corrected only within 72 hours of the registration, after which a change of holder follows ROTLD's procedure. Check them before you pay.

5. Your information, its accuracy and its use

5.1 You must give us, and keep complete, accurate and current, the details the registrar and registry require for each name and its contacts: full name, organization if any, postal address, email address and telephone number. When something changes, update it from the Domains page of your dashboard, or tell us, within 7 days.

5.2 Registrars and registries must check this information. If the registrar or we ask you to confirm or correct it, answer within 15 days. Giving false or misleading information on purpose, not updating it within 7 days of a change, or not answering such a request within 15 days is a material breach of this Agreement and allows the registrar, the registry or us to suspend or cancel the name. The registrar may suspend a name earlier where ICANN's rules require it.

5.3 You consent to our sending your registration details to the registrar and the registry, and to their using, publishing and disclosing them as their rules, ICANN's policies and data protection law allow: to register and manage the name, to publish registration data services where required, to deposit the data in escrow, to verify it, and to answer lawful requests, including from law enforcement and from people with a legitimate interest such as a trademark owner. You confirm that you have the consent of every person whose details you give us for this purpose. Our Privacy Policy explains how we handle personal data.

5.4 Where the registrar offers a privacy service for the extension, we switch it on at no charge, so that the public registration record shows the privacy service's details instead of yours. The privacy service is provided by the registrar or its partner under their terms, which apply. It does not hide your identity from the registrar or the registry, and it may reveal your details, or be withdrawn, where the law, a dispute decision, a lawful request or abuse of the name requires it. Some extensions, including .ro for organizations, do not allow privacy.

6. Searching, availability and ordering

6.1 A name shown as available is not reserved for you. It is registered only when the registry accepts the order, which happens after your payment is received. If someone else registers it first, or the registrar or registry refuses it, we refund what you paid for that name or, if you prefer, credit it to your account. That refund or credit is your only remedy for a name you could not get.

6.2 Some names cannot be ordered online: premium names priced by their registry, extensions with eligibility or residency rules, and names held back for review. We say so before you pay. If an extension has eligibility rules, you confirm that you meet them, and you agree to provide proof if the registry asks.

6.3 You must check the spelling of each name before you pay. A name registered with a typing error is a registration like any other and is not refunded.

7. Prices, payment and the domain included with hosting

7.1 You pay the price shown when you order. A registration is for one year unless the order says otherwise. A transfer in normally adds one year to the name's current term. We start a registration or a transfer only once your payment has been received.

7.2 Renewals are charged at our renewal price in force when the renewal invoice is issued. It follows the registry's and registrar's prices, and may differ from the first year's price, particularly after an introductory or promotional price. The renewal price, the price of renewing after expiry and the restore fee for each extension are shown on our Domains page or given on request before you order, and the renewal invoice shows the price before you pay. Taxes are added where the law requires them.

7.3 Some hosting plans include the first year of one domain name at no charge. That name is a normal registration in your name. From its second year it renews at the regular renewal price, whether or not you keep the hosting. If the hosting order is cancelled with a refund, the domain's regular first-year price is deducted from that refund, or invoiced if there is nothing to deduct from, because the registration cannot be undone. You keep the name either way.

7.4 If you reverse or dispute a payment for a domain name with your bank or payment provider (a chargeback), we may lock that name against transfers and changes, stop renewing it, and recover the amount and our costs as the Terms of Service describe, until the dispute is resolved. A name obtained with a payment that is reversed for fraud may be cancelled.

8. Renewals, reminders and expiry

8.1 We issue each renewal invoice about 30 days before the name expires, and renew the name once that invoice is paid. Where your account pays invoices automatically from a saved payment method, the renewal invoice is paid that way. A renewal that is paid but cannot be completed, for example because the name was moved away first, is refunded or credited.

8.2 We or the registrar email reminders to the address on your account and, where different, to the registrant's address: at least about one month and about one week before the name expires, and once more within five days after it expires if it has not been renewed. Keep these addresses working. The reminders are a courtesy; keeping your names renewed is your responsibility, and a name is not renewed because a reminder was not received.

8.3 If a name is not renewed by its expiry date, it expires. From then on, the registrar may stop it from resolving, so websites and email that use it stop working, and may point it to a page saying that it has expired and how to renew it. For a period after expiry set by the registrar and the registry, you can still renew it at the price for renewing after expiry. If it is not renewed in that period, it is deleted from the registrar's account. Most generic extensions then enter a redemption period of about 30 days, in which the name can be restored only for the restore fee, and after which it is released and anyone may register it. Country extensions, including .ro, follow their own registry's timetable, which may be shorter, and some have no redemption at all.

8.4 After expiry, the registrar or the registry may renew, keep, park, auction or release a name as their rules allow, and you have no claim to any amount they receive for it.

9. Transfers, locks and changes of holder

9.1 Transfers to us. A transfer needs the authorization code from your current provider, the name must be unlocked and free of any transfer restriction, and its holder's email address must be able to receive the registrar's confirmation where one is sent. The registry decides whether the transfer goes through. A transfer that is refused, fails or is cancelled is refunded or credited as in section 6.1.

9.2 Transfers away. You may move a name to another provider at any time, except where registry or ICANN rules do not allow it: for example within 60 days of its registration or of a previous transfer, after a change of holder where the registrar applies a transfer lock, while a dispute over it is pending, or while it is locked under section 7.4 or 10.3. We give you its authorization code on request, from the Domains page of your dashboard or on a support ticket where the registrar requires it, and remove any lock we control. Fees already paid are not refunded when a name moves away.

9.3 Change of holder. The registrar may ask both the current and the new holder to confirm a change of holder, and may refuse one it cannot verify. For .ro names, a change of holder follows ROTLD's procedure and may require signed documents.

9.4 We may keep a transfer lock on your names to protect them against unauthorized transfers. You can ask us to remove it.

10. Acceptable use, suspension and cancellation

10.1 You represent that, to the best of your knowledge, neither the registration of the name nor the way you intend to use it infringes anyone's rights, including trademarks, and that you are not registering it for an unlawful purpose. You may not use a domain name, or let it be used, for anything unlawful or abusive, including phishing, pharming, malware, botnets, spam, fraud or deceptive practices, distributing material that infringes copyright or trademarks, child sexual abuse material, or any other content or activity the law prohibits. Our Terms of Service list further restrictions.

10.2 Report abuse involving a name registered through us to support@streambrothers.com. We investigate reports and pass them to the registrar where it must act.

10.3 We, the registrar and the registry may refuse, suspend, lock, place on hold, transfer, modify or cancel a domain name, or redirect its DNS, without liability to you: to comply with the law, a court order or a request from a competent authority; to carry out a dispute decision; to follow the registry's rules or ICANN's policies; to correct a mistake in its registration or its price; to protect the security of the registry, the registrar or us; to stop abuse; or because of a breach of this Agreement, including unpaid fees or false information. Where it is reasonable and allowed, we tell you first and give you a chance to fix the problem. No refund is due for a name suspended or cancelled because of your breach.

10.4 A .ro name on the blacklist of Romania's National Gambling Office (ONJN) cannot be transferred to us, and a name we manage may be blocked or cancelled if it is added to that list.

11. Disputes over a domain name

11.1 If a third party claims rights in your domain name, the dispute is decided under its registry's policy: for generic extensions such as .com, ICANN's Uniform Domain Name Dispute Resolution Policy (UDRP) and, where it applies, the Uniform Rapid Suspension System (URS); for .ro, ROTLD's rules and the Romanian courts. You agree to be bound by those policies and to take part in their proceedings, and we and the registrar will carry out their decisions.

11.2 While a dispute or a court case about a name is pending, the registrar may lock the name, and it cannot be transferred or have its holder changed. Registering a name does not protect it from such a claim, and we do not decide who has the better right to a name.

11.3 For a dispute about a name, you submit, without prejudice to other courts that may have jurisdiction, to the courts of your own domicile and of the registrar's location.

12. Refunds and your right of withdrawal

12.1 A registration, renewal, restore or transfer fee pays for work the registry carries out the moment it accepts the order, and that work cannot be undone. Once the registry has accepted it, the fee is not refundable, including if the name is later deleted, suspended, cancelled or moved away before its term ends. Sections 6.1, 8.1 and 9.1 describe when we refund a name that could not be registered, renewed or transferred.

12.2 If you are a consumer, the law may give you 14 days to withdraw from a contract made at a distance. By ticking the box on the order page, you expressly ask us to start the registration, renewal or transfer as soon as you pay, before those 14 days are over, and you acknowledge that you lose your right of withdrawal once the registry has accepted it (Article 16(a) of Directive 2011/83/EU; Article 16 letter a) of Romanian Government Emergency Ordinance no. 34/2014). Until then you can cancel the order and are refunded in full.

13. Our responsibility and yours

13.1 We order, renew and manage your domain names with reasonable care and skill. Domain services are provided "as is" and "as available". We do not control registries or registrars and are not responsible for their acts, omissions, errors or delays, for outages of their systems or of the domain name system, for whether a name is available, for its value or for search rankings, or for a name that is suspended or lapses because of a breach of this Agreement or because its renewal was not paid in time.

13.2 To the extent the law allows, our total liability for any claim about a domain name is limited to the fees you paid us for that name in the twelve months before the claim, and we are not liable for indirect or consequential loss, including lost profits, revenue, data or goodwill. The Terms of Service limit our liability further. Nothing in this Agreement limits liability that the law does not allow to be limited, or takes away a right the law gives a consumer that cannot be set aside by agreement.

13.3 You will defend, indemnify and hold harmless us, the registrar and the registry, and our and their officers, employees and agents, against claims, losses, costs and fees (including reasonable legal fees) arising from your domain names, their registration or their use, or your breach of this Agreement. This survives the end of this Agreement.

14. Changes to this Agreement and to the service

14.1 Registries, registrars and ICANN change their rules, and we may change registrar for future orders or update this Agreement to follow them or to reflect changes to our service. Each update is published on this page with a new version number, and we email you about any change that affects your rights.

14.2 A change applies to your names from their next renewal after it is published, unless the law, ICANN or a registry requires it to apply sooner. If you do not accept a change, you may move your names away before then (section 9.2).

15. How long this Agreement lasts

15.1 This Agreement lasts as long as we register or manage at least one domain name for you. For a given name, it ends when the name moves to another provider, expires and is deleted, or is cancelled.

15.2 Sections 4.3, 7.4, 10, 11, 12, 13, 16 and 17 continue to apply after it ends, for anything that happened before.

16. Governing law and disputes with us

16.1 For a name contracted by Primcast LLC, this Agreement is governed by the law of the State of New York, United States, and a dispute with us is resolved as section 12 of the Terms of Service provides, including its informal resolution step, binding individual arbitration, class action waiver and opt-out.

16.2 For a name contracted by Primcast Europe SRL, this Agreement is governed by Romanian law and disputes go to the competent courts of Bucharest, Romania. If you are a consumer, you may also turn to ANPC, the National Authority for Consumer Protection, including its alternative dispute resolution service.

16.3 If you are a consumer, you keep the protection of the mandatory rules of the country you live in, and you may also bring proceedings in the courts that those rules allow.

16.4 Disputes over who has the right to a domain name are decided as section 11 describes, not under this section.

17. General terms

17.1 Notices. We send notices to the email address on your account, and they count as received when sent. You send notices to support@streambrothers.com, or by post to the company named on your invoice at the address in section 2.

17.2 Electronic form. This Agreement is made electronically. Your acceptance online, our records of it and our invoices and emails are valid evidence, as signed documents would be.

17.3 Events beyond control. Neither party is liable for a delay or failure caused by events beyond its reasonable control, including the failure or delay of a registry or registrar, but this does not excuse paying fees that are due.

17.4 Assignment. You may not transfer this Agreement except together with the domain names it covers, by a change of holder under section 9.3. We may transfer it to a company of our group or to a successor of our business, and we may change the registrar that holds names for future orders.

17.5 Severability and waiver. If any part of this Agreement is found unenforceable, it is enforced to the fullest extent allowed and the rest remains in force. Not enforcing a right is not a waiver of it.

17.6 Entire agreement. This Agreement, together with the documents named in section 1.2 and the registrar's and registry's rules, is the whole agreement between you and us about domain names and replaces earlier agreements about them. Headings and the short version at the top are for convenience only.

17.7 Language. This Agreement is written in English. If you are a consumer in Romania ordering a .ro name, we give you a Romanian version on request before you order, and for that name the Romanian version prevails.

17.8 Questions. About this Agreement or your names: support@streambrothers.com, or a ticket from your dashboard.